Privacy Policy
Last updated: 25 August 2026
This Privacy Policy explains how LNK Services (“we”, “us”) handles personal data in the Call2Marketing application and website, in accordance with the Digital Personal Data Protection Act, 2023 and the Information Technology Act, 2000. Call2Marketing is used by a business owner on their own phone to follow up with their own customers.
1. Data we collect
- Account data — shop name, owner name, mobile number, address, PIN code and password, provided by you at registration.
- Call event data — the phone number and type (incoming / outgoing / missed) of a call on your device, read at the moment a call ends, so the app can send the follow-up you configured. This is processed on your device.
- Business content — the offers, business bio, poster image and message templates you create.
- Payment data — handled directly by Razorpay; we receive only the payment status and reference, never your full card or bank details.
2. Permissions on your phone
The app requests call log / phone state, SMS and accessibility permissions only to detect that a call ended and to send the SMS and WhatsApp follow-up that you set up. It does not read your personal messages, photos, contacts’ private data or browsing history, and does not sell any data.
3. Why we use it
- To operate the automatic follow-up feature you enable.
- To create your shareable business card page and ID card.
- To process your subscription and provide support.
- To run the referral program you opt into.
4. Sharing
We do not sell your personal data. We share data only with service providers needed to run the Service — for example Razorpay for payments — and where required by law.
5. Retention
We keep account data while your account is active and for a reasonable period afterwards to meet legal and accounting obligations. You may request deletion of your account data at any time.
6. Your rights
You may access, correct or delete your personal data, and withdraw consent, by contacting us. Withdrawing consent ends the related features.
7. Grievance officer / contact
LNK Services. Email phonelockemi@gmail.com · Phone 8600482382.
